Q&A + Office Hours

Need immediate help?

Please review our Frequently Asked Questions page first to see if your question is answered there. Then, you can post in our members-only Facebook group to get the fastest response or send us an email at [email protected]

If you have a question about your membership (resetting password, looking up payments, etc) please make sure to contact us via email ([email protected]) instead of the Q&A form below.

Q&A Videos

I regularly record members-only Q&A videos. Please submit questions for the next video by filling out the form below. The sooner you submit, the more likely they are to get answered on the video!

Please submit questions to be answered in that video below and I will get to as many as time allows. Thanks so much!

Please enter your email, so we can follow up with you if we need clarification.
If relevant, please include the type of cutting machine you have.

Need 1:1 Help From Me?

Well, I’ve got great news for you – only members of the SVG & Me community get access to this exclusive benefit!

You can now connect with me via my Office Hours by sending me a personal message on Facebook during the dates and times listed below. If you don’t have Facebook feel free to reach out and we can plan to discuss via email or Google Chat, etc.

P.S. If it is a troubleshooting question, it makes it SO much easier if you quickly take a screenshot or a video of the problem you are having. UseLoom is an amazing tool to record quick videos of your screen. 

Upcoming Office Hours:

  • Every Tuesday from 10-11am CT

  • Every Thursday from 3-4pm CT

Reach Me Via Email:

As members, I prioritize your emails when responding and do my best to get back to you within 24 hours whenever possible. Please add “MEMBER” before your subject line so I know. Email [email protected]